🔒 Privacy Policy

Hot Toys & Collectibles (referred to as “we,” “us,” or “our”) operates the website hottoycollectibles.com and is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

Our Business Location: Overland Park, Kansas, USA.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your:

  • Identity and Contact Data: Name, billing address, shipping address, email address, and phone number.
  • Transaction Data: Payment information (encrypted and securely processed by our payment gateway), and purchase history.

We refer to this information as “Order Information.”

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you (e.g., about your pre-orders, new releases, and shipping updates).
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, in line with your preferences (e.g., through our Billing Alert system).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify (or equivalent e-commerce platform) to power our online store—you can read more about how they use your Personal Information.
  • We use payment processors (e.g., PayPal, Stripe) to securely handle transaction data. We do not store full credit card details on our servers.
  • We use shipping carriers (e.g., USPS, FedEx, DHL) to manage delivery logistics and tracking.

Finally, we may also share your Personal Information to comply with applicable laws and regulations (especially relevant given our USA base), to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights (USA & International Customers)

As our business is based in the USA, we adhere to US data privacy standards.

  • Access: You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
  • Marketing: If you are a customer located internationally, you may have specific rights regarding data processing. We respect these rights and only send marketing emails or alerts (such as Billing Alerts) in accordance with your explicit consent.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.